1. General Information
This privacy policy informs you about the processing of personal data in connection with the websites and online presence of Potenting.
2. Who Is Officially Responsible for Data Processing?
The data controller responsible for the processing of personal data is:
Potenting
Further information about the company and its legal details can be found on our Legal page.
3. Contact for Data Protection Inquiries
If you have any questions, concerns, or requests regarding data protection or the processing of personal data, you may contact Potenting through the following channel:
Email: [email protected]
Potenting will review and respond to all data protection–related inquiries in accordance with applicable data protection laws and regulations.
4. How We Process Your Personal Data
Unless otherwise specified, your data will remain with Potenting and will not be shared with third parties.
4.1 Services and Features Include:
- Applications and requests
- Chatbot and AI services
- Feedback
- Forums
- Prize draws / contests
- Customer account
- Newsletter
- Service status notifications
- Social media interactions
- Events
- Identity verification
- Website interactions
5. Your Data Rights
Under the GDPR, you have the following rights:
- Right of Access: You can request information at any time regarding whether and which personal data we process about you.
- Right to Rectification: If the data we hold is incorrect or incomplete, you can request its correction or completion.
- Right to Erasure ("Right to be Forgotten"): You may request the deletion of your data if it is no longer needed for its original purpose. Please note that immediate deletion may not be possible in certain cases due to legal or contractual retention obligations.
- Right to Restrict Processing: If you dispute the accuracy of your data or believe the processing is unlawful, you can request that we restrict the processing of your personal data.
- Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format, and to request that we transfer it directly to a third party where technically feasible.
- Right to Object: You may object to the processing of your personal data unless there are compelling legitimate grounds for processing.
- Right Not to Be Subject to Automated Decision-Making: We do not take any automated decisions regarding your person.
To exercise any of these rights, please contact our data protection officer directly.
6. Complaints to Supervisory Authorities
If you believe that Potenting is violating any data protection laws, you also have the right to lodge a complaint with the competent data protection authority.
However, we encourage you to first contact our data protection officer so that any disagreements can be resolved quickly and amicably.
7. Voluntary Provision of Data
You are not legally required to provide your personal data to Potenting. However, some of our services may not be available without providing certain information. Your decision to provide personal data is entirely voluntary.
8. General Note
We reserve the right to update this privacy policy from time to time. The latest version will apply upon your subsequent visits to this page.
Status: [2026/02/05]